If you are ever installing SafeWord RemoteAccess, don’t be in a hurry. Be prepared to wait while the Setup application downloads the application updates from the SafeWord site, you could be there a while. It’s clocked just over an hour now and it’s not my end:
So you don’t have to go through the pain again, [...]
If you implement SafeWord RemoteAccess with the agent software on a machine running Citrix Web Interface and use the Security Configuration Wizard (SCW) to lockdown the operating system, you may run into authentication issues.
In my instance, I found that a user would be able to authenticate once, but then the second authentication instance would fail. [...]